Our tutorial videos explain and show the main features of the IS Collector solution. See and get out using it!
We have collected the main questions of those who are getting to know and starting to use the IS Collector solution.
Getting started: Creating and testing my account
Click here to watch on the Youtube website or app.
- Getting started: Creating and testing my account
- Difference between single count x physical inventory x check count
- How to do a single count
- How to do an physical inventory
- How to do a check count
- Changing the quantity to be collected
- How to import my product list
- How to control which codes can be counted
- Exporting data through the web manager
- Knowing all the features of the physical inventory
- Working with pallet count
- How to add a new device to my account
- How licenses work
- How to use the barcode reader on your cell phone
Frequently Asked Questions
Getting started: Creating and testing your account
2 - Create your account through the app or here.
3 - Do the count by reading the bar codes (there is no need to have an internet connection at this point).
4 - After the count is finished, go to the "Transmit" menu of the app and send your count.
5 - Access the web manager with the registered email and password at the time of creating the account, view your transmitted counts and export the data as needed. Access the web manager here.
Watch the video with the first steps to use, where the step-by-step mentioned above is shown.
Learn all about IS Collector licenses.
You can / should change the license from one device to another only in cases where the device with the license will definitely not be used anymore. In this case, you must access the "Devices" menu of the web manager and use the option to Delete the device.
When you delete a device that has a license, it will be available to be applied to a new device. But, ATTENTION! When you delete the device and, consequently, withdraw your license, if you have it, all your counts will have limited exportation, as it becomes a device without a license.
You cannot reactivate a deleted device. So, once again, ATTENTION, only delete your device if you are sure that you will no longer need to use it in the future and that you will no longer need to export your counts.
See how to register other devices to your account
See how to import your product list
a) Allows to count any code
b) Allows to count only loaded products
c) Allows to count loaded products and asks confirmation to unknown codes
This way, the apps in your account will start collecting according to your configuration. This configuration is individualized for single counts, for each physical inventory created and checks.
See how to set up count permission
You must pair the reader with your cell phone in the same way as you do with any other bluetooth device. Attention! Make sure the reader connects to the cell phone independently. There are wireless readers that are dependent on a signal receiving base. Give preference to models that connect directly via bluetooth, without the need for the base.
You must use an OTG adapter that allows you to connect USB devices to your phone / tablet. You will find the adapter in cell phone / computer stores. See some examples of adapters here. For your device to communicate with the barcode reader it must have OTG (On-The-Go) technology. Most devices today already have OTG, but you can check if yours is compatible by plugging any USB device into your phone such as a keyboard, flash drive or barcode reader and see if it will work.
See in practice how to connect the cell phone to the reader
This can happen when using an older cell phone or data collector. In this case, we send the installer file and you will be able to install directly on your device, without needing Google Play, it is very simple!
Request the installer file via email email@example.com informing the model of your device that we will return with the appropriate instructions.
For IOS device
Contact our support at firstname.lastname@example.org.